As Microsoft have unveiled their planned improvements for October 2024, we take a look at the key innovations and changes.
Comparing Microsoft Copilot for Sales and the Dynamics 365 App for Outlook
The Dynamics 365 App for Outlook has long been the choice for users wanting to work with their Dynamics 365 emails and data from within Outlook, but Microsoft are now recommending a switch.
Save time with AI-generated timeline highlights in Dynamics 365
Streamline the process of reviewing record activity with timeline highlights – AI-generated summaries of emails, notes, appointments, tasks, phone calls and more.
How long does it take to implement a CRM system? Avoid these blockers!
One of the most common questions the team at Strategy 365 get asked in early conversations about CRM solutions is “How long does it take to implement a CRM system?” The answer is that it can take as little as a few days in some cases, and in others it can take months.
Power Automate Flow run history in Microsoft Dataverse
Currently in preview, Microsoft have released functionality that allows Power Automate Cloud Flow run history to be stored in Microsoft Dataverse.
Microsoft Build 2024 Roundup
As the latest Microsoft Build event wraps up for another year, we take a look at the key announcements and see how they could benefit your organisation.
8 top benefits of a CRM system (and what to look out for)
You may have reached that point in your business where you are struggling to stay on top of things without Customer Relationship Management (CRM) software. In this article we’ll discuss the top benefits of a CRM system and how the right solution will transform your business. We’ll also highlight a few pitfalls to avoid!
Restoring deleted Dynamics 365 & Power Apps records
Many online applications provide an option to undo the accidental deletion of a record and now this functionality has come to Microsoft Dataverse, the underlying data platform behind Dynamics 365 and Power Apps.
Customer Relationship Management software – what is a CRM system?
You may have heard of Customer Relationship Management software, also referred to as a CRM system, but in this article we’re going to cover what a CRM solution is and how it can boost your business.
Microsoft announce new Dynamics 365 pricing from October 2024
From October 1st, 2024, a number of Dynamics 365 products will see their first price increase in over five years.
