A Dynamics 365 Team Member licence is a special licence type aimed at users of an organisation that need to access Dynamics 365 data and perform simple tasks, but do not require the level of access of a full user.
Team Member licences are available at a much lower cost per month than the traditional Enterprise or Professional licences, but as such, functionality is reduced and these are aimed at light consumers of the business data. For the core first-party Dynamics 365 apps – Sales, Customer Service, Field Service, Marketing and Project Service Automation, this Team Member experience is provided through a set of designated Team Member apps.
What limitations are there on a Team Member licence?
Team Member licence restrictions may change over time, but the current restrictions are:
- No access to create, edit or delete leads and opportunities
- No access to create, edit or delete accounts
- No access to create, edit or delete knowledge posts
- No access to create, edit or delete Quick Campaigns
- No access to the Customer Service Hub
- No access to the Sales Hub
- No access to create, edit or delete work orders
- No access to create, edit or delete marketing lists
- No access to the schedule board and resource schedule management
- No access to configure system views and system dashboards
- No access to create, edit or delete products and price lists
- No access to create, edit or delete quotes and orders
- No access to create, edit or delete Contracts
- No access to customise business processes
- No access to create forms, tables and columns
- No access to create, edit or delete system charts or dashboards
- No access to run custom model-driven Power Apps
- No access to run standalone canvas Power Apps
- No access to Customer Voice
- Limited to 15 custom tables via the Team Member app
To find out more about Team Member licence costs, visit our Dynamics 365 pricing page.
